Welcome to The Hip Exchange. These terms and conditions govern our relationship with you in relation to this website and we therefore ask that you read these terms and conditions, and the privacy section, carefully. If you have any questions about them, please contact the webmaster at enquires@thehipexchange.com before using this website.

THESE  TERMS & CONDITIONS DEAL WITH THE RELATIONSHIP BETWEEN YOU THE USER AND THE HIP EXCHANGE SITE. THEY DO NOT FORM PART OF ANY AGREEMENT BETWEEN A PROVIDER OF EITHER A HOME INFORMATION PACK OR ENERGY PERFORMANCE CERTIFICATE AND A SELLER. EACH PROVIDER HAS THEIR OWN TERMS & CONDITIONS WHICH FORM THE BASIS OF A CONTRACT BETWEEN THE TWO PARTIES. THE HIP EXCHANGE ONLY INTRODUCES THE TWO PARTIES TO EACH OTHER.

We may change these terms and conditions and our privacy policy at any time by updating this page. You should check this page from time to time to review these terms and conditions and the privacy policy to ensure you are happy with any changes. Using or accessing this website indicates your acceptance of these terms and conditions and the privacy policy. If you do not accept these terms and conditions or the privacy policy, please do not continue to use this website.

Information about us

The website to which these terms and conditions apply and for which we are responsible is www.thehipexchange.com and is owned by Henry Pryor. Our lawyers are Messrs Taylor Vinters, Merlin House, Milton Road, Cambridge CB4 0DP. 01223 423444. We are registered with the Information Commissioner. The number is Z9572267

Your use of this website and our intellectual property rights

We have made this website available to you for your own personal and non-commercial use. We may modify, withdraw or deny access to this website at any time, including introducing charges for its use or other restricted access.

This website and all the materials contained in it are protected by intellectual property rights, including copyright, and either belong to us or are licensed to us to use. Materials include, but are not limited to, the design, layout, look, appearance, graphics and documents on the website, as well as other content such as articles, stories and other text.

You may not copy, redistribute, republish or otherwise make the materials on this website available to anyone else, for any purpose, without our consent in writing.

Our liability to you

# These terms and conditions do not exclude our liability (if any) to you for: personal injury or death resulting from our negligence;
# fraud;
# any matter which it would be illegal for us to exclude or to attempt to exclude our liability.

We do not guarantee that this website will be compatible with all or any hardware and software which you may use. We do not guarantee that this website will be available all the time or at any specific time. We reserve the right to withdraw or modify this website at any time.

We are only liable to you for direct losses which you suffer as a result of a breach of these terms and conditions by us. We are not responsible to you for any losses which you may incur which were not a foreseeable consequence of your use of the website, for example if you and we could not have contemplated those losses before or when you access this website. Our liability to you shall not in any circumstances include any business losses that you may incur, including but not limited to lost data, loss of business, loss of opportunity, loss of reputation, losses suffered by third parties, lost profits or business interruption.

We are a distributor (and not a publisher) of content supplied by third parties who use this website. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, or users, are those of the authors or distributors and not of us. We do not necessarily endorse nor are we responsible for the accuracy or reliability of any opinion, advice or statement made on this website.

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Information on this website, Terms of Business of individual Providers and their bids

The information contained on this website is given for general information and interest purposes only. We do our best to ensure that all information on the website is accurate. Individual Home Information Pack Providers and Domestic Energy Assessors provide their own Terms of Business which accompany every offer or bid and should be read in conjuction with their offer. Acceptance of a bid indicates agreement to the specific Terms and Conditions of that Provider. We cannot be responsible for any inaccuracies in the information, and as a result, you should not rely on this information. We recommend that you take further advice or seek further guidance before taking any action based on the information contained on this website. Our liability to you as explained above remains unaffected by this.

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Linking

We may link to other websites which are not within our control. We are not responsible for these websites in any way, and do not endorse them. It is your responsibility to check the terms and conditions and privacy policy on any other website which you visit.

You may not link to this website from another website without our consent in writing.

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Contracting online

Nothing on this website is intended to be nor should be construed as an offer to enter into a contractual relationship with you or anyone else, except for these terms and conditions which govern the relationship between us in relation to your use of the website.

If you make a contract with a third party who is named or referred to on this website, it is your responsibility to ensure that you are comfortable with the terms of that contract and to take legal advice if necessary.

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Governing Law and Jurisdiction

The formation, existence, construction, performance, validity and all aspects whatsoever of these terms and conditions or of any term of these terms and conditions will be governed by the law of England and Wales.

The English and Welsh courts will have exclusive jurisdiction to settle any disputes which may arise out of or in connection with these terms and conditions or use of the website.

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PRIVACY POLICY

This policy sets out how we use and protect any personal information that you give us when you use this website. If you have any questions about this policy or do not agree with it, please contact the webmaster at enquires@thehipexchange.com before using this website.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes.

What information do we collect?

In order to use this website you will need to register with us, and supply your name, address and email address.

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What do we do with the information we collect?

In general, and unless otherwise explicitly notified to you, any information you provide to this website will only be used by us. Your information may be disclosed to third parties where we are required to do so by law. If you are in breach of these terms and conditions, and in particular the rules of posting, we may use whatever information you have supplied to stop this behaviour.

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Direct Marketing

We would like to provide you with information about new products, promotions, special offers and other information which we think you may find interesting. We may send you such information by mail, telephone, unless you have registered with the appropriate Preference Service. When you provide us with information, you will be given the option to let us know that you do not want your information used for direct marketing purposes. If you request this option, we will not send you any direct marketing.

You can change you mind at any time by contacting the webmaster at enquiries@thehipexchange.com

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Email marketing

We would also like to provide you with the information above by email. However, we appreciate that email 'spam' has become a problem in recent years.

If the reason you have given us personal information is to receive email information from us, we will continue to provide this information by email unless you ask us not to do so.

Otherwise, when you provide us with personal information, we will ask you whether or not you are happy for us to send you this kind of information by email.

If you decide at any time that you no longer wish to receive marketing emails from us, please contact the webmaster at enquiries@thehipexchange.com

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Whom do we share this information with?

We will not transfer, disclose, sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

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How to get copies of or amend the information we have collected

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to the webmaster at enquiries@thehipexchange.com.

If you think any information we have about you is incorrect or incomplete, please write or e-mail us as soon as possible. We will correct or update any information as soon as possible.

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Cookies

We use cookies for certain areas of our website. Cookies are files that store information on your hard drive or browser that means that our website can recognise that you have visited our website before. They make it easier for you to maintain your preferences on the website, and by seeing how you use the website, we can tailor the website around your preferences and measure usability of the website. You can, should you choose, disable the cookies from your browser and delete all cookies currently stored on your computer. On Microsoft Internet Explorer, this can be done by selecting 'Tools/Internet Options' and reviewing your privacy settings or selecting 'delete cookies'. This may prevent you from taking full advantage of the website. You can find out how to do this for your particular browser by clicking 'help' on your browser's menu.